We ship in plain, unmarked packages via Fedex, UPS, and USPS. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at privacy is important to us, so we offer discreet shipping on all orders. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. Just hang tight, they're worth the wait :) The one exception is our grow cabinets. These are made to order right out of California and can take 2-3 weeks before they ship. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.

This means that we have received your order in our system and pre-authorized your credit card for the purchase.Īs soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. As soon as you place your order, you will receive an order confirmation e-mail.

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